FAQs

It comes down to which machine you own:

• LabelWriter 450, 550, 550 Turbo, 4XL, 5XL — die-cut label rolls such as 99012 large address, 99010 standard address, 11352 return address and the veterinary and filing ranges. See LabelWriter labels.
• LabelWriter 4XL and 5XL only — the wide 104 x 159mm shipping labels. See 4XL & 5XL labels.
• LabelManager — D1 cassette tape in 6mm to 24mm. See D1 standard and D1 durable.
• LetraTag — LetraTag tape only. D1 will not fit. See LetraTag tape.
• RHINO industrial — sold by material for the job: heat shrink, flexible nylon, permanent polyester and vinyl.

Every product page lists the machines it fits under Specifications. If you are unsure, send us your model number and we will confirm before you buy.

Yes — every item we sell is genuine DYMO with full manufacturer warranty. We do not stock compatible or third-party clones. Genuine rolls run cleanly through Automatic Label Recognition machines and will not void your warranty.

Orders placed by 12:00pm AEST on a business day are typically dispatched the same day where stock is available and payment is confirmed.

• Local (Gold Coast & Tweed): 1–2 business days
• Metro (other major cities): 2–7 business days, allow 2–3 extra for WA and SA
• Regional: 5–12 business days
• Express: 1–3 business days, from $27.50

Full detail on our Shipping & Returns page.

Yes on orders over $149 including GST, anywhere in Australia. Under $149 it is a $22.00 flat rate. Express is from $33 regardless of order value. Large, bulky or remote deliveries may attract additional freight — if so we contact you to confirm before dispatch.

Yes. Add items to a quote and our team will come back with volume pricing, GST invoicing and purchase order terms — usually within three business hours. Schools, clinics, warehouses, government departments and resellers are all welcome.

You can also buy cartons directly from Bulk DYMO.

Every product page shows live supplier stock on hand, broken down by state, and every product card shows a stock gauge. That is real warehouse availability across our supplier network, updated daily — not a guess.

Unopened and unused items can be returned within 14 days of the invoice date, in original packaging and resalable condition. Return shipping is at your cost and restocking fees may apply.

Faulty, damaged or incorrectly supplied items are covered under Australian Consumer Law — contact us and we will arrange return shipping and a replacement or refund. Claims for damage or short delivery must be made within 24 hours for bulky items and 48 business hours for everything else.

No. DYMO LabelWriter printers are direct thermal — they print by applying heat to the label stock, so the label roll is the only consumable you ever buy. There is no ink, toner or ribbon.

For technical support with DYMO printers, drivers or software, DYMO's own technical team is the fastest route: 1800 633 868 (Option 2). For anything to do with your order, stock or which product to buy, call us on 1300 783 961.

On consumables that offer it, choose Subscribe & Save on the product page, pick a delivery frequency and save on every order. Skip, pause, change frequency or cancel any time from your account — there is no lock-in.