For any TECHNICAL support, please call the DYMO TECHNICAL SUPPORT directly on 1800 633 868 (option 2).
From Dymo (March 2021):
The latest Windows update has caused some issues with printing from our software. Our team has been able to fix the issue of printing blank labels from our DYMO Connect by introducing a new update. In order to run the latest software update, please open DYMO Connect, click "Help" > "Check for Updates" and download the latest version. Alternatively, you can download the newest version of our software here. In order to download the latest DYMO Label software update click here.
Please be informed that the update did not fix the issue of printing blank labels from our latest versions of DYMO ID (XTL). You can still use our software, if you follow the instructions here.
DYMO DRIVERS AND DOWNLOADS (HOSTED LOCALLY)
DymoOnline hosts some versions of the Dymo software to be downloaded right here if the Dymo site is down.
Click one of the operating systems below for LabelWriters and LabelManagers:
Windows 10 - DYMO Connect for Desktop 1.3.2
Mac - DYMO Label Software v.8.7.5
Click below for all Rhino Machines
Important update for users of MAC with M1 chips and PCs with ARM based processors:
MAC SPECIFIC
Unfortunately, our current DYMO Label software and drivers are not yet compatible with the latest release of Mac laptops featuring the new Apple M1 Chip. Our developers are currently in the process of updating this software, but we are not able to confirm an official release date at this time. Please contact our DYMO Technical Support Team at 1800 633 868 (0800 396 669 for NZ) if you have any further questions.
PC SPECIFIC
Unfortunately, our current DYMO Connect software and drivers are not yet compatible with PCs with ARM based processors. Our developers are currently in the process of updating this software, but we are not able to confirm an official release date at this time. Please contact our DYMO Technical Support Team at 1800 633 868 (0800 396 669 for NZ) if you have any further questions.
--
Older versions still accessible:
Click here to download 8.5.1 for PC.
Click here to download 8.7.3 for Mac.
Windows 10 - DYMO Connect for Desktop 1.3.1
Mac - DYMO Label Software v.8.7.4
FAQ
Problem: My machine has run out of ink or is printing incomplete...
Solution: Dymo machines do not use ink at all and use a direct thermal/thermal transfer printing process. The best option would be to change the batteries or give the print head a clean with either the cleaning wand that should have come with the machine. If problem persists - contact Dymo technical support on above numbers.
Problem: I have lost my drivers or software...
Solution: Please visit www.dymo.com.au and select the product you are seeking support for from the dropdown list.
Problem: My new Dymo 550, 550T or 5XL will not print durable labels...
Solution: Please visit this blog article detailing the work around until Dymo release the next update (expected January 2022).
MSDS for Dymo Battery:
Battery SDS used in LM280, LM PnP - here
Battery SDS used in LM 360D, LM 420P, Rhino 4200, Rhino 5200 - here
Battery SDS used in Rhino 6000+ - here
Battery SDS used in LM 500TS - here
Battery SDS used in XTL500 - here
